SAP · Managed IT · Operations
Enterprise systems that actually get used
We implement and support SAP S/4HANA and SAP Business One, run managed IT services, and fix the operations around them. Fixed scope, named consultants, and service levels we report on every month.
What we do
Seven services, one accountable team
Most clients start with one and add others as trust builds. Nothing here is sold as a bundle you did not ask for.
SAP S/4HANA
Implementation, conversion and rollout
Greenfield implementations, brownfield conversions and multi-country rollouts delivered on SAP Activate — with a clear cutover plan and no surprises at go-live.
Learn moreSAP Business One
ERP for growing businesses
A complete ERP for small and mid-sized companies — implemented in weeks, not years, with local tax and e-invoicing compliance built in from day one.
Learn moreSAP Application Support
AMS with SLAs that hold
Ongoing application management for SAP estates — incident response, enhancements and release management under service levels we report on every month.
Learn moreManaged IT Services
Your IT function, run properly
We take operational ownership of infrastructure, cloud, backup and security monitoring — so your team spends its time on the business, not on patching.
Learn moreIT Support & Service Desk
L1 to L3, on-site and remote
A service desk your staff will actually use — measured on resolution and satisfaction, not on how quickly tickets can be closed.
Learn moreOperations Management
Process design that survives contact with reality
We map how your operation actually runs, remove the steps that add no value, and put measurement in place so improvement holds after we leave.
Learn moreBusiness Development
Market entry and partner enablement
For technology vendors and service firms entering the region: market assessment, channel build and a sales operation that runs without us.
Learn more
Why IT-SBO
The difference is in what we refuse to do
We scope before we quote
No proposal goes out based on a phone call. We look at your system and your process first, then commit to a number we can hold.
Your team learns as we build
Key users sit in the design sessions and are trained to run the system. Dependency on a consultancy is a cost, not a feature.
We keep the core clean
Custom development only where standard genuinely does not fit — and built outside the core so your next upgrade is not a project.
We report the misses too
Monthly service reports show every SLA, including the ones we did not meet, with what we changed as a result.
How we work
A delivery method, not a sales pitch
Every engagement runs through the same four stages. You know at each gate what has been delivered and what the next stage costs.
- 01
Discover
We review your systems, processes and constraints on site. You get a written findings document whether or not you proceed.
- 02
Design
Fit-to-standard workshops with your key users. Scope, effort and price are fixed at the end of this stage.
- 03
Deliver
Build, migrate, test and train in fortnightly increments you can see and challenge.
- 04
Run
Hypercare, then ongoing support under agreed service levels — with a defined exit if you ever want to bring it in house.
Industries we serve
Sector experience matters most in the details — how costing works in a job shop, how a distributor handles consignment stock, how a contractor recognises revenue. These are the industries where we already know those details.
- Manufacturing
- Retail & distribution
- Construction & real estate
- Logistics & transport
- Professional services
- Healthcare & pharma
Tell us what is not working
A first conversation costs nothing and is not a sales call. Bring the problem; we will tell you honestly whether we are the right people to solve it.